FAQs
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How does shipping work?
We ship UPS fresh overnight to ensure you receive the freshest quality seafood. UPS offers overnight delivery service Tuesday through Saturday (with an upcharge on Saturday). Air freight shipping rates are typically between $50 - $200 dollars depending on the location of the delivery and the weight of the package. UPS Ground shipping within New England can be less. Your actual shipping costs are calculated when you complete the ordering process.
Do you ship oversees?
We currently ship to the continental United States as these are the only places where we can guarantee overnight delivery.
How long will it take to get my order?
Due to the nature of our product and to guarantee freshness, we ship all orders overnight. We require one day for processing time because we filet, make, and receive new product every day and must ensure that we have the freshest product available to fulfill every order. You should expect to receive your package by 5 p.m. the day following our processing day or on the day of your scheduled delivery date.
What shipping carriers do you use?
We use UPS Air and Ground as they guarantee overnight deliveries to the continental United States.
Can I return my order?
We always aim to make sure our customers love our products and that they receive the freshest seafood on the planet. However, if there are any problems with your order, please call us at 9782817172 and we would be more than happy to work with you.